![]() The facility is availableįor PNR enquiry, Accommodation availability, Fare enquiry, Current train running 1800-111-1-111-321 : For suggestions/grievances relating to catering services (Overcharging, Food Price, Less Quality etc.) on Indian Railways. Helpline will address complaints relating to cleanliness, food and catering,Ĭoach maintenance, medical emergency, linen etc. Toll Free Customer helpline number 138 : The Pocketing or other criminal incidents on rail premises. Speedy assistance to passengers in the event of thefts, harassment, pick Toll Security Helpline Number, 1800-111-322 and 182 : Provide Type ERAILHELP and send it to 56161 for quick assistance. If a person does not have a smart phone then he can simply Suburban network of Eastern Railway may be downloaded from Google Play Store. to ensure security of the people especially for the women who travel on the Includes scheduled cleaning of coaches twice in a day and unscheduled cleaningĪpp. Under On Board Housekeeping Service (OBHS) $įor Security of travelling passengers specially ladyįor medical emergency, food/catering etc.
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